The proper management of volunteers within community not-for-profit organisations involves various operations.
It is advised to begin with planning the requirements for a volunteer program. Planning is essential for the success of any volunteer program and involves:
Once these factors have been conisdered a solid foundation is created to support the organisation's volunteer program.
It's also necessary to ensure a member of the organisation's committee is responsibile for the volunteers. Working closely with senior management, the volunteer coordinator's work could include:
Clear job descriptions need to be written for each volunteer position. Committee members must be involved in developing and approve all positions.
Well-crafted position descriptions for each approved job will assist the organisation to:
To provide volunteers with a challenge and the motivation for continued success, each position description should include an explanation of the program's desired outcomes and the volunteer's role in helping the organisation achieve them. Specific skill sets and experience required for each position must be identified. It also important to specify the location, time commitment and expected duration of the project.
Volunteer staff, just like paid staff, need clear, accurate and current descriptions of the work that they are expected to do. All volunteer positions should have their own position descriptions, which need to be reviewed at least once every year, or whenever the nature of the work changes substantially.
A good job description would include the following: